Complete Carpet Care Client Testimonials

Very happy with the friendly attitude and quick appointment. Carpets are very clean. Removed water from flood and pet stains are gone. 

We were ready to buy new carpet and at a friend’s suggestion, we saw her carpet and thought it was new. She told us about Complete Carpet Care. My wife and I are very pleased with the results and saved a lot of money not having to replace our carpet, now we have carpet good as new! 

Tech arrived on time. He was courteous, knowledgeable and attentive to my concerns. He covered all problem areas. Carpets are very clean.

Arrived at scheduled time, did a meticulous job of cleaning the carpets, all the while extremely courteous. Refreshing to see someone that takes pride in their work! Great experience. 

I was very impressed with the technician’s knowledge and courteous attitude. He took the time to explain what he was going to do, what products he was going to use and what results I could expect from the cleaning. There were large areas of filtration in several rooms and one cleaning eliminated the problem. In addition to the filtration problem, there were many spots that occurred as a result of pet accidents. The technician was able to remove all of the spots and the pet odor associated with the spots. I was really amazed at how clean and odor free the carpets are now. With Complete Carpet Care my carpets were thoroughly cleaned in a professional and courteous manner. I have already recommended your company to several of my friends who want to have their carpets cleaned. Keep up the good work and I will definitely call you again.

Referred by a friend. Pet stains are removed. Everything was great, completely satisfied. I will recommend your services. 

After my 1st carpet cleaning - about 10 years ago, I am very satisfied there won’t be another company that can offer all that Complete Carpet Care does. It is great having their crew come in neatly groomed, clean equipment and with a cordial and professional manner to make my carpets clean and spot free. I am the owner of a sheltie and he leaves his hair throughout the house but Jeff is ready when I call without delay. Such promptness is wonderful. 

Three cats, a dog and white carpet - a recipe for smelly, filthy, grimy floor covering! But with Complete Carpet Care, it is not a problem. Jeff Hubbard has kept my white carpet bright and looking new for many years. There were times when I didn’t think Jeff could take out the various stains…coffee, wine, pets (need I say more?) but every time the results were perfect! My house now smells fresh and the carpet looks brand new! 

Always are able to come within the time frame requested and always on time!

Complete Carpet Care is second to none. Every time I have used the service I could not have asked for a more courteous and caring technician. Jeff is very kind and caring. He really cares about his job and goes out of his way to accommodate every need I have. I highly recommend Jeff and have done so. 

Thank you, Jeff. For many years you have taken care of our carpets, always doing a fantastic job. Your reliability and excellent work is greatly appreciated. How wonderful it is for me to be able to trust you to always do a wonderful job, without me even having to be home. You make my carpets look like we don’t even have dogs!! Thanks again! 

I was impressed with your recorded message about carpet care and choosing a competent company. I am breathing better. 

Carpets are dryer and cleaner over any other company I’ve used.

We were very happy with the service and the job was well done. The owner was extremely knowledgeable and was helpful in explaining the procedure used to clean our carpet. 

My room looks much better. I was very pleased with your service. 

Jeff is very personable, thorough, and professional. The overall experience is calm, quiet, and as non-disruptive as possible. 

Thank you for providing such courteous service. The work on my carpet caused my company to automatically remove their shoes! 

Jeff did an excellent job! He was very courteous and knowledgeable. Our carpets looked better than I expected, like new. I would definitely recommend him to friends & family. It is great to have wonderful looking carpet again for the holidays. I would definitely call again. 

This is our second time using your service and we are very well pleased with your work. You do a great job! We have lots of animals and your service helps keep our carpet clean and our indoor air clean also. You guys are very nice and I think you are the best! 

A friend referred me. Carpets are cleaner, brighter, and fresher. Areas of concern were addressed and resolved beautifully. Thank you for an excellent job.

The pet odor and stains have been removed. I can’t believe how much effort was put into my carpet without it costing a fortune. The floors look great and there is no odor. I have even introduced a new rule, “no shoes on the carpet ever!”

I chose your company because of the quality of job performance in the past. Your deep cleaning allows me to spot clean for longer periods in-between professional cleanings. 

Our carpets were heavily soiled after 3 years of dirt from a child and pets. Now they look as good as new. The technician was great and explained everything he was doing. We are amazed how nice the carpets turned out! You did a terrific job.

The owner of the business was my personal contact and he came to my home to do the work himself. I appreciated the comfort of bringing someone into my home I felt comfortable with. Everything was professional, attentive and efficient.

I have used your service several times and have always been highly pleased with the results. Your service is excellent in all respects.

I’m an 83 year old widow and due to health problems I can’t keep up with my home the way I use to. I’m so very pleased with the way my carpet turned out. It looks brand new - people can’t believe that it’s 11 years old. Complete Carpet Care is everything they tell you and they are the best you can find. I would not call anyone else to clean my carpet!!! I give them a 12 on a scale of 1 to 10.

Your service is phenomenal, it saves us time and hassle. I can’t think of one thing to make it better.

Just a note to let you know how much I enjoy your “Healthy Home” newsletter. It’s just as perfect as your cleaning services. Many thanks for keeping me on your mailing list. I will be sure to let my neighbors know of your super cleaning services. Regards.

This was the best and most professional rug cleaning I’ve ever experienced, and I’ve had a few - believe me. The cleaner came on time and the whole process was easy for me. He was very efficient and left me with a new blue carpet - minus the spots. I have already recommended you to someone so I guess that is my best testimonial.

I appreciated the fact that your technician was well informed and explained everything ahead of time. I was concerned about certain stains and you were successful at removing them. The carpet looks very clean without being soaked which was a concern of mine. I will use Complete Carpet Care in the future.

I have never been happier with a carpet cleaning service. I couldn't believe how great my furniture looked. I no longer feel that I need to buy a new sofa.

Jeff was polite, professional, and efficient. The carpet still looks great 2 weeks after he cleaned it.

Jeff, I was most pleased with how terrific the carpet in the room over the garage turned out. I can now have people go upstairs and enjoy that room. The staircase looks terrific, as did the rest of my carpet. The sofa and loveseat also look like new. Thanks again for such prompt, courteous service.

Outstanding customer service. The whole process from scheduling the appointment, receiving a reminder phone call confirming the appointment, arriving as scheduled, and providing outstanding service, I was truly impressed. All my questions were thoroughly answered before, during, and after the cleaning. They have my business and I would highly recommend them to anyone. Thank you for a job well done.

We have used Complete Carpet Care three (3) different times. Jeff always does an excellent job cleaning the carpets and our sofa. We always feel that he does an extremely great cleaning job. We will use his company again.

Excellent job! I was really impressed how the carpets dried so quickly. All my bad spots were removed and the traffic areas restored. The technician that came out was very professional and there were no high pressure sales. Great value for the price! I will definitely call again.

I sent my request in and in 5 minutes I had an appointment for the next morning. By 12:00 p.m the next afternoon I had brand new looking carpets!!! They were professional, friendly, and systematic. Thank you for a great job well done!

Jeff - you are the best. Always on time and courteous. I get my carpets cleaned twice a year and I can always count on you to provide the best service around. My carpets always look great when you leave. Thanks again for providing such a great service.

My daughter recommended your company. My overall experience was excellent. My carpet looks like new.

I have had my carpet cleaned by them once before. They do a wonderful job. I wouldn’t have anyone else do it.

The technician was very attentive to my concerns and made me feel comfortable. My carpet is about 25 years old and after your cleaning it looks wonderful and 20 years newer.

I am so impressed with the quality of their work. I managed to track black oil-based spray paint all over my new carpet. Jeff got all the stains out -- it looks like new! He was on time, and I feel his prices are reasonable. I am definitely going to use their service again.

I am very satisfied with Complete Carpet Care. Jeff has been cleaning our carpets for a number of years. At one point we took a break and had a friend do our cleaning - it just wasn’t up to Jeff’s level of performance. We are now using Complete Carpet Care exclusively again. Jeff always does an excellent job on our carpets, they always look great and they smell nice and clean. We look forward to having them come every month. Jeff is always happy, prompt and never a no-show. We have a second location in Newport News that we have just acquired and we are having Complete Carpet Care service that location as well. We are very happy with Complete Carpet Care and highly recommend them.

Awesome job! Our carpets needed a good cleaning and now the carpets are the cleanest they have been in years! Great experience - fast and did a wonderful job. Thank you so very much!

Very timely with initial contact and flexible when I needed to change the appointment. Promptly arrived at designated time of 7:00 a.m. Did a great job cleaning carpet that hadn't been cleaned in several years. High traffic areas look brand new.

Jeff did a wonderful job cleaning the carpet in our three bedrooms. The carpets haven't been professionally cleaned in over three years. The bedroom carpets look brand new now.

Overall service was outstanding.

I used Complete Carpet Care to clean all the carpets in my deceased Mom’s house in order to prepare the house for selling. Jeff did an excellent job. He was reliable, courteous, professional and friendly. All the carpets came out 200% cleaner and has made a huge difference in the overall appearance and marketability of the home. Would definitely used their carpet cleaning services again and will recommend them to all clients and acquaintances.

Did a great job. We have 3 dogs and before the cleaning it was pretty obvious, now the carpet looks like we don't even have pets. I am happy to have a carpet cleaner I can rely on and continue to call in the future.

I was most impressed with how quickly the carpets dried. In the past I have had my carpet cleaned by a different company and the carpets were left really wet. Great job.

I have used Complete Carpet Care for my carpet cleaning needs for a few years now. I am very impressed by the work they do and for the price they do it for. Dealing with them is always a positive experience. Thanks.

I called because of a previous experience with your company. My carpets look like new again and there were lots of spots prior to the cleaning. Overall experience was great and the carpets dried fast!

Excellent service from initial contact to the follow up call before and after the service was performed. Have used the other "steam" cleaners in the past and we will not go back to them. Carpets are Karastan and 9 years old with two kids and a Bichon dog, they have been cleaned twice before and never looked this good. Company is a strong recommend from my experience.

Quick to schedule appointment. Showed up right on time. Very professional. Did not try to oversell. Listened to what I wanted. Went above and beyond by moving a very large bed to clean underneath it. I am very satisfied with the service I received and I trust this company. I will recommend this company to others.

We had not had our carpet cleaned for much too long a time. We knew we needed an exceptionally good cleaning. I looked through the yellow pages and read the information there and then looked at the web sites of what appeared to be the better companies. I was impressed with the information provided by Complete Carpet Care. Looking through its lengthy list of references, I found someone I knew and called her. She could not have been more positive. We scheduled Complete Carpet Care, and it was as good, if not better, than its word in advertising. The carpet, now about ten years old, looks like new.

We could not have been more pleased with Complete Carpet Care. Jeff was extremely flexible with scheduling, arrived right on time, was courteous, professional and very careful of our new paint job! I would highly recommend Jeff to anyone looking for excellent results combined with exemplary service.

We received a card in the mail offering a free estimate. We were impressed with Jeff at the time of the quote, he was very knowledgeable. We now have beautifully cleaned and deodorized carpets with Scotchgard protection. Very pleased with service.

I highly recommend them. Carpets look like new and dried fast. I have used them several times and they are always on time. They have always called to confirm the appointment and follow up with me after the job.

We are very happy with Complete Carpet Care. Our carpets are very clean and look like new again. You did a very good job.

Jeff, your professional, personable and polite demeanor opened our door to your business services as we discussed the job estimate. As first time customers for professional carpet cleaning, your professional and technical knowledge and forthright information allowed us to make a comfortable decision on the spot, choosing to get the job done. After ten years of spills, cats and children, you returned our carpets to their original brand new look and feel. Customer service and satisfaction and your outstanding work ethic are truly your forte. Our family and friends are really impressed at how great you made our carpets look. Thank you for a job extremely well done. Our regards.

I am very pleased with the results of your carpet cleaning. The carpets look wonderful. They smell great and were dry in a matter of a few short hours. The carpets have never been cleaned this well with any other service we have used. Your professionalism and thoroughness were very evident. I will gladly pass along your number to our friends. Thank you for doing such a great job!

Jeff did a very complete job cleaning a floor that really was a test. He takes pride in his work and made sure we were happy with the result.

I have had our white wall-to-wall carpet cleaned every year since 1956, but never as well as by Jeff Hubbard. I will not hesitate to recommend his service to anyone. He is tops.

Wow! They showed up right on time as promised. They did an excellent job. Not hurried and very hard working. They removed spots that another cleaning company could not. I highly recommend them.

We have used your company before and have been happy with your service and professionalism. You did an outstanding job cleaning our carpets once again. You know your business. With twin toddler boys we are very excited to have clean carpet again. Thank you for your great service.

It was wonderful to see how clean the carpet looked afterwards. Great job!

Jeff, thank you very much for Scotchgarding my carpet! Everything that has ended up on the carpet has been easily cleaned up.

It is absolutely marvelous having clean carpeting. You did a great job! Spots out, dried quickly and no odor. I was impressed with your cleaning equipment and using the “extraction” method, because I know it cleans deep down with no soap residue and does not soak the carpet. We had quick service and are completely satisfied. Will recommend Complete Carpet Care to our friends and tell them of your expert service.

It is absolutely marvelous having clean carpeting. You did a great job! Spots out, dried quickly and no odor. I was impressed with your cleaning equipment and using the “extraction” method, because I know it cleans deep down with no soap residue and does not soak the carpet. We had quick service and are completely satisfied. Will recommend Complete Carpet Care to our friends and tell them of your expert service.

Jeff knocked it out of the ball park. He was on time, and he did what he said he would do. I would/will recommend him to everyone! See you in 6 months!

I discovered Complete Carpet Care on the internet and after reading all the great reviews decided to give them a try, and boy, I am glad I did! Our carpets had not been cleaned in 4 years and they look brand new! I loved that they dried so quickly and there was no evidence of cleaning/chemical smell. Jeff was personable, prompt, and professional. I will use them again and definitely recommend their carpet service. Complete Carpet Care is complete satisfaction!

Phenomenal! Outstanding Service! In the past, I have used other companies who use chemicals to clean so I have a little bit of an understanding of the different methods available. I can honestly say that the method that Jeff uses is far superior. We made the switch about a year ago and will never go back to any other type of carpet cleaning. Jeff is extremely trustworthy and very personable. He offers a free in home estimate with no obligation. I personally had him come out two years ago and give me an estimate but decided to go with a cheaper company that uses chemicals. The following year, last year, I had Jeff come out and clean and there was a noticeable difference in the quality, both to the touch and appearance. Additionally, due to the method that Complete Carpet Care uses, your carpets aren't left soaked for hours, you can literally walk on them right away. I just had Jeff come by for the second year in a row this morning and I am still amazed at the difference. He will have my business as long as I live in the Hampton Roads area. Thank you so much for your great service!

Jeff, I just wanted to let you know how pleased my wife and I are with your service. We thought we would be buying new carpet soon but after 11+ years of service and your cleaning service, the carpets look like new again! Thank you very much! We will be contacting you again when we need the carpets cleaned again.

My cat is 18 years old and has a few kidney issues. Without getting into too many graphic details, suffice it to say that we need our carpets cleaned regularly and thoroughly. Complete Carpet Care is the affordable, careful and they clean and leave the carpet smelling as though my cat had never been in the house. We have never had a stain on our carpet that they have been unable to remove. We have found the staff to be professional and nice and recommend them for any carpet cleaning job that you may have.

Very good work! Complete Carpet care provided excellent service! The owner, Jeff, was on time and very professional. The work was exceptional and my carpet looks brand new again! I would highly recommend this company...you won't be disappointed. Raquel Great work, Jeff! I still cannot believe how beautiful my carpets are, I keep looking at them. Thanks a billion.

I called Jeff for an estimate, he came, gave me an estimate, after which I proceeded to call SS (a competitor) for a comparison estimate. They informed me they did not come to your house, but only gave estimates over the phone. I did not like that, it made me suspicious and I proceeded to look at their reviews and I was horrified. What terrible reviews they had. I immediately called Jeff back to schedule a cleaning. Jeff arrived a few minutes before the appointment time -- no waiting, no calling to see where he was or if he were still coming -- he was here, on time, professional, kind and courteous. My carpet is 16 years old, is white, it was soiled beyond belief and in my heart I knew there was no hope, but thought anything would be better than what I was looking at every day. Jeff told me he would do his best and hoped I would be pleased -- Pleased is an understatement -- my carpet looks beyond fabulous. I am still running from room to room looking at my beautiful carpet - it looks brand new! I thought it was not possible. I was shocked, amazed, and could not believe my eyes at the final outcome. When Jeff finished and I saw the rooms, the stairs, the hallway, I almost had tears in my eyes, I was so overwhelmed that the carpet could look new again. I cannot begin to explain the "rebirth" of my carpet and I would never use anyone but Jeff to clean my carpet. His work is truly unbelievable. When I got the statement it was exactly the same as the estimate was - no bait and switch here. This was the best check I have ever written. I am referring him to all my friends. The words "Thank you, Jeff" cannot begin to express my gratitude -- kudos, Jeff, Way to go!